Testimonials

Fresh Start Builders

Fresh Start Companies, Inc.

901 Sixth Avenue South

Stillwater, MN 55082

phone: 651.430.2412

fax: 651.304.1242

MN BC454532

 

D E S I G N     R E M O D E L     R E N E W

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“After dealing with several less reputable contractors, we were put in touch with Todd and Eric at Fresh Start.  They walked us through the remodeling process and took our design and ideas and made them possible.  They were very respectful of our space, time and construction needs. (We had a baby on the way and were in a bit of a time crunch - They worked hard to complete the space by our due date!)  Our basement is exactly what we were hoping for.  They have also taken time to follow up and make sure our basement is continuing to meet our expectations.  We would recommend Todd and Eric at Fresh Start Builders to anyone looking for a contractor and would use their services again for our future projects.”


                                                                                            -Adam and Dianna

                                                                                            -Complete Basement Finish

“We had Fresh Start help with some remodeling in our basement.  We had the typical narrow basement stairway, but Todd came up with a great concept to open the stairway up, which created a much more inviting entry to our basement area.  It really changed the feel of the whole space!  The woodwork in the stairway is just beautiful, and the whole project was surprisingly affordable.  We’re really glad we found Fresh Start to do this project.”


                                                                                            -Phil & Karen

                                                                                            -Basement Work

“Todd and Eric did a great job on our deck.  They are very conscientious about detail and go to great lengths to do quality work.  We would recommend Fresh Start Builders to anyone considering a remodel project.”


                                                                                            -Judy and Holly

                                                                                            -Deck

“We had FSB re-roof our business and home during the last two years.  Our home was re-roofed using split cedar shingles, which took greater care and expertise than standard shingles.  FSB was also able to correct a leakage problem around our chimney, which had failed to be resolved by our previous repair attempts.  To be adequate was not enough for FSB, they demonstrated an amazing grasp of current construction techniques and material options.  There was a great level of comfort with the entire project because we knew FSB had a high standard regarding materials and workmanship.  We have had other projects completed by FSB (door and siding replacement, and custom plumbing repairs) with the same consistent results.  Their quotes have always been honored, so there were no surprises.  They were sensitive about any inconvenience and disruption caused by their work.  Cleanup was ongoing and thorough.  We had complete confidence in the honesty and integrity of the entire FSB team.  We will not hesitate to contact FSB for our future needs and we have been pleased to recommend them to others for home improvement projects.”


                                                                                        -Blair and Jeannie

                                                                                        -Cedar Roof, Asphalt Roof

“I love my new deck!  Working with Todd and Eric and everyone at FSB was a very positive experience from start to finish.  I especially appreciated how they listened to my hopes for the deck and incorporated my concerns with their design expertise.  I am extremely satisfied with the quality, workmanship and design of the deck.  I highly recommend Fresh Start Builders.”


                                                                                            -Kathy

                                                                                            -Deck

“We have done several projects with Fresh Start and have been delighted with the results in every case.  Todd Hansen and his staff made every effort to ensure that our expectations were fulfilled.  Fresh Start is a company we would trust with any building project we have and have no hesitation recommending them to others.”


                                                                                            -Karen and Rick

                                                                                            -Kitchen, Basement, Porch, Deck

“Todd and Eric are so pleasant to work with.  They came up with many great ideas for our kitchen.  We have been tremendously pleased with their workmanship, their choice of sub-contractors and each employee.  The work was done in a very timely manner and we have had many compliments of our kitchen.  We never even imagined the possibilities and options we had until they showed us.  We are very grateful for having chosen Fresh Start to do our project.”


                                                                                                          -Kathy & Greg

                                                                                                          -Kitchen Remodel

“We have used FSB on a number of projects and have been very pleased and satisfied with all aspects of their work - the design ideas, the quality of workmanship, the ease of communication and the follow-up.  I have recommended them to others and will continue to do so.”


                                                                                       - Colleen & Jim

                                                                                       - Kitchen, Basement, Porch, Deck, Bathrooms

Our main bathroom remodel was our first big house project and we were nervous about choosing the best firm to complete it.  We interviewed and called references on several local firms and chose the highly recommended Fresh Start Builders.  From the beginning, Todd and Eric from Fresh Start worked to build trust.  They kept regular, almost daily, contact to keep us briefed on each stage of the project and to solicit feedback.  They chose subcontractors who were like themselves: on-time, friendly, attentive to detail and who kept us informed of their progress.  They supplied all necessary documentation including detailed contract, change orders, invoices and lien wavers and also included a twelve month unconditional and complete warranty on all materials and labor.  The project was completed as estimated.  We trusted them and they came through with flying colors!  Our bathroom is beautiful and beyond our original expectations.  Without reservation, we would ask them back for another project and highly recommend them to others.”

           

                                                                                                - Joel and Kathy

                                                                                                - Bathroom Remodel

The satisfaction of our customers is the most important gauge of our success as remodelers.  Below are a few comments we’ve received from customers, most of whom would be happy to speak with you about how their projects went.  We encourage you to contact us for a complete list of references.

“We are so happy that we chose Fresh Start to do our bathroom remodel.  They were professional, honest, and always looked out for our best interests.  They brought skill and expertise to the project, yet always consulted with us about our opinions and decisions.  We will be working with them again and would recommend them to anyone!”

  1. -Tyson and Maria

  2. -Bathroom Remodel

“We couldn’t be happier with the remodeling of our kitchen by Todd and Eric.  From the very beginning, they took our ideas, personalities and lifestyles into consideration as they designed and constructed our kitchen.  Todd and Eric provided great suggestions and guidance on some of the tough design decisions but never steered us in a direction that deviated from our overall design plan or put us over budget.  They and their subcontractors worked as if they were working on their own home - their work space at the end of each day was clean and organized!  Todd made sure he was in constant communication with us regarding the scheduling of work events and followed up as each was completed to make sure we were happy with the results.  We are definitely going to use Fresh Start for our future home remodeling projects and will be recommending them to our family and friends.”

-Paul and Kim

-Kitchen Remodel

“Fresh Start listens to what you want and makes it a beautiful reality.  They always respected our home.  We felt comfortable with any subcontractor they brought in.  From the start of our project we knew we chose the right contractor.  Fresh Start takes pride in their work.  End result, perfection.”

-Mike and Kathy

-Main Level Remodel

“Our bathroom remodeling project was our first with Fresh Start.  As the project steadily progressed, Todd and Eric earned our confidence and respect with their professionalism and attention to detail.  When unforeseen problems cropped up, as the do with any remodeling project, Todd and Eric provided information, advice and solutions.


Fresh Start and their subcontractors respected our home and our time, which was especially important to us since we both work from home.  We can understand why they get a lot of repeat business.  We’re already planning our next project with them, and would recommend them without reservation.”

                                                                                                                    -Bob and Sue

“Pleasure to work with Todd and Eric & Fresh Start Builders on two projects.  Both went as planned and per schedule.  Work was excellent.

-Ken and Suzanne

-Kitchen Update

“From the day we met Todd and Eric and were introduced to FSB, we were impressed with their professionalism.  We had a budget we needed to work with and they were able to make that work.  We also had some ideas that were a bit more unconventional, which they made happen.  Everything was done on time, according to the schedule we were given with a pleasant attitude from Todd, Eric and all of the subcontractors.  We couldn’t have asked for a better experience - thanks guys!


                                                                                                -Dave & Yvonne

                                                                                                -Bathroom Remodel

“Fresh Start Builders has been a pleasure to work with.  Eric and Todd offer creative ideas, good attention to detail, timely execution and a high level of professionalism.  We are glad we contracted Fresh Start to remodel our bathrooms.”

                                                                                                -Mark & Sara

                                                                                                -Bathroom Remodel

“Fresh Start exceeded our expectations.  From start to finish they kept us informed and were always accessible.  Fresh Start and their subcontractors were always professional and the quality of work is outstanding.  What we appreciated the most throughout the project was how Todd and Eric fully listened to any ideas or concerns we had and made every effort to fulfill our vision of what our home should look like.”

                                                                                        -Bob & Barb

                                                                                        -Kitchen Remodel

“Fresh Start was an excellent partner in our bathroom project.  The quality of their work and the work of their subcontractors was exceptional.  Todd and Eric are great people to work with.  They listened to what we wanted, offered great design and product suggestions and were exceptionally responsive to the questions and issues that inevitably come up during a remodel.  We could not be more pleased with our bathroom.  We would use them again without hesitation and highly recommend them.”


                                                                                        -Chris & Jay

                                                                                        -Bathroom Remodel

“I interviewed several contractors before choosing Fresh Start Builders. Best decision ever! Everyone they suggested I work with [for product selection] to plan the master bathroom made the process easier. When asked, all the subcontractors commented that they enjoy working on FSB projects because they expect quality work. The results are stunning, on time and on budget!”

                                                                                       

                                                                                        -Gillis

                                                                                        -Bathroom Finish

“Working with Todd and Eric surpassed my expectation of what this remodeling experience might be, not only with the terrific end result but also with the impressive process to get that result. My questions were answered promptly and thoroughly (by all the contractors). I was informed regularly with what to expect and when, not only with the building process but also with the financial agreement. I would describe the quality of work as artistic craftsmanship and each contractor added their layer to the process. It was like watching a well fitting puzzle be pieced together thanks to the expertise of Fresh Start Builders.”

                                                                                        -Nancy

                                                                                        -Lower Level Finish

“We would recommend Fresh Start Builders for any home finishing.  They designed the space in the way we wanted, then went on to make wonderful recommendations that enhanced the creation of our new lower level family room, bedroom and bath.  The management of the project and the subcontractors was done in an efficient and timely manner. We couldn’t be more pleased with the result.”


“Fresh Start is committed to excellence and customer satisfaction. They listen. They innovate. We could not be happier!”

                                                                                        -Lynne & Jim

                                                                                        -Lower Level Finish, Master Suite Remodel

“Throughout the course of our project, FSB were the consummate professionals. They were accurate in their assessment of the scale and cost of our project. FSB chose and managed the subcontractors well. Our job was done with care and attention to detail. They maintained an extremely clean and tidy workspace. We’re thrilled with the outcome and plan to use FSB for future projects.”

                                                                                       

                                                                                        -Rick and Wendy

                                                                                        -Bathroom Finish

“Fresh Start Builders performed A+ work. Great communication and things were completed on time. If I had any questions about the projects I had going on they communicated everything and helped me get things figured out. Also, if something unexpected came up, they took care of it and it did not cost me anything extra.”

                                                                                       

                                                                                        -Eric and Kristin

                                                                                        -Bathroom Finish

“Fresh Start Builders did our basement finish project earlier this Spring and the whole process went very smoothly. From the start, communication with Todd and Eric was prompt, thorough, and professional. They listened to our ideas prior to the start of the project and asked good clarifying questions. They also offered good solutions when we needed direction. The project was started and finished according to the initial timeline they offered us. All work was completed with great accuracy and skill, whether by the Fresh Start team or by the subcontractors they used. All subcontractors were very courteous and professional. They took great care to keep our house clean throughout the process and treated our property with respect. We will definitely use Fresh Start Builders again for any other building projects and will gladly recommend them to others.”


                                                                                        -Mark and Barb

                                                                                        -Lower Level Finish

“Todd and Eric took my large idea for a small area and made it a reality. Everyone who worked on my bathroom project was courteous and respectful. They communicated with me every step of the process. I knew what to expect every day. Much appreciated. I kept very close to budget which was really spot on. It was all the little things I admired. Like helping to move furniture and helping pick out tile. Everything was neat and clean every night. I would recommend them to anyone looking to do a remodel, big and small. They will be doing my next project. Thank you, thank you, thank you.

                                                                                        -Lois

                                                                                        -Bathroom Remodel

“Todd and Eric are exceptional in every way. They are trustworthy, great communicators, outstanding craftsmen, and offer great subcontractors. They are like relatives you trust in your home but unlike relatives, don’t overstay their welcome, clean up after themselves, and leave your home much nicer than when they arrived!”

                                                                                        -Rhys and Marty

                                                                                        -Bathroom Remodels

“We are so pleased with our third remodeling project with Fresh Start Builders! The kitchen went from dowdy to fresh, the new guest bathroom sparkles, the front entry is cheery and welcoming, the sunroom, dining rom, and living rooms all exceed our expectations, and the laundry room is finally functional. Todd, Eric, and their entire crew are there to do a quality job that meets or exceeds expectations all the while communicating, listening, and coming up with creative solutions. Can’t say enough good about Fresh Start Builders - they are like family now!”


                                                                                        -Lynne and Jim

                                                                                        -Main level and Kitchen Remodel

“A group of men focused on our satisfaction, highly skilled, and easy to get along with. Chose excellent contractors who also were pleasant to work with. These folks go the extra mile!”


                                                                                        -John and Maddy

                                                                                        -Addition and Kitchen Remodel